How to do verification of Your Phone Number on Google My Business?

Verification of your phone number on your Google My Business (GMB) profile is essential to ensure customers can easily contact your business. Here’s a quick guide on how to do it in two simple steps and reasons why Google may not approve your number.

Step 1: Verification of Your Phone Number on Google My Business During Profile Creation

When setting up your GMB profile, you will need to add your business phone number. Google will usually verify this number by sending a One-Time Password (OTP) to the number you entered. If you receive the OTP and enter it correctly, your phone number will be instantly verified, and your profile will be approved. This is the easiest and quickest way to verify your number.

However, if your phone number is not approved during the profile creation process, you can follow an alternative step to request verification. Step 2: Request Verification from Google Support

If your phone number wasn’t verified in Step 1, you’ll need to submit a request to Google Support for manual approval. Here’s how:

1. Submit a Request to Google Support

Go to the Google Support Center and fill out the verification request form. You’ll need to provide:

• Your organization’s name

• The phone number you want to add to your profile

• Proof of ownership, such as a GST certificate, phone bill, or utility bill.
  

2. Wait for Google’s Response

After submitting your request, Google will review your details and typically respond within 3–4 business days. If approved, the verification of your phone number on Google My Business will be complete, and it will appear on your profile.

3. Follow Up If Needed

If you haven’t received a response after a few days, double-check the form to ensure all details are correct. If necessary, resubmit your request for review. Why Google Might Not Approve Your Phone Number

There are several reasons why Google might reject your phone number during verification:

1. The phone number is already associated with another GMB profile.

   • Google doesn’t allow the same phone number to be linked to multiple profiles to avoid confusion.

2. The phone number doesn’t match the submitted verification documents.

   • Ensure that the number provided aligns with the information on your proof of ownership documents.

3. The phone number appears suspicious or misleading.

   • Numbers that seem fake or lead to unrelated services may be flagged by Google as unreliable.
     

Conclusion

Verifying your phone number on your Google My Business profile is a straightforward process, either through an instant OTP or by submitting a support request. By ensuring that your number is authentic and matches all documentation, you can avoid potential verification issues and make it easier for customers to find and contact your business.